Contact Us

Shenzhen Xulaifu Technology Co., Ltd.
Email: service@olivethy.com

Address: Room 1205, No. 75, Fulian Zone 2, Helian Community, Longhua Subdistrict, Longhua District, Shenzhen

Customer Service Hours: 8:00 AM–10:00 PM

OLIVETHY™ — CONTACT US

Olivethy™ provides email-based customer support for questions relating to products, website information, orders, delivery updates, returns, and general service matters.

Customer Support

For the most efficient assistance, customers may include relevant information in their message, such as the product name, order reference, and a brief description of the question or issue.

Supporting photographs may also be useful when an inquiry concerns product appearance, condition, components, or another visually identifiable matter.

How to Reach Us

Brand: Olivethy™
Operator: Shenzhen Xulaifu Technology Co., Ltd.
Customer Service Email: service@olivethy.com

Customer information submitted through support communication is used only as reasonably necessary to review the inquiry, provide assistance, maintain service records, or satisfy applicable operational requirements.

Communication

We aim to review incoming messages promptly during regular customer-service operations. More complex requests may require additional information before they can be fully assessed.

Customers should use the email address above for official Olivethy™ service communication.