Shipping Policy

Shenzhen Xulaifu Technology Co., Ltd.
Email: service@olivethy.com

OLIVETHY™ — SHIPPING POLICY

Olivethy™ aims to provide a clear and efficient shipping experience for customers purchasing through our website.

Fast Shipping Preparation

Eligible orders are prepared for fast shipping after normal order verification and processing procedures are completed. Processing may include checking order information, product availability, and shipment details.

Shipping Information

Customers are responsible for providing complete and accurate delivery information when placing an order. Incorrect, incomplete, or outdated information may affect successful delivery.

Tracking and Updates

Where shipment tracking is available, relevant tracking information may be provided after the parcel enters the delivery network. Tracking activity can vary depending on the carrier and destination.

Delivery Circumstances

Delivery progress may occasionally be affected by circumstances outside the direct control of Olivethy™, including carrier operations, local delivery conditions, weather disruption, transportation interruptions, or other logistical circumstances.

Package Concerns

If tracking information appears unusual or a package arrives with an identifiable issue, customers may contact our support team for assistance.

Olivethy™ Shipping Support
Email: service@olivethy.com

We will review available order and shipment information and provide appropriate guidance based on the circumstances.